The Remote Service Hype: A Reality Check

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Wednesday, May 8 3:00 PM - 3:45 PM

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Location: W315A


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Title: The Remote Service Hype: A Reality Check

Description:

In the fast-paced manufacturing world, any unplanned machine downtime can have catastrophic consequences, especially in the B2B industry. Not only does it impact a company's productivity, but it also leaves customers in a supply chain without essential products for their operations. Another major challenge faced by machine builders is their inability to quickly respond to machine failures, resulting in delayed orders, wasted materials, and potential downtime. 

This is where the power of IoT and remote diagnostics comes into play. Connecting machines to the internet via secure managed access allows for machines to be monitored effortlessly from anywhere, offering users an unmatched level of service. Imagine if you are an OEM that could resolve up to 80% of your downtime issues online? What would this mean for your service personnel, for your customers and for your business?

While remote diagnostics can have a major impact on the management of a manufacturing plant, there’s no denying that it requires a significant investment. If you are considering a shift toward remote diagnostics, you can adopt strategies to avoid potentially costly mistakes by taking the right approach to security and access control.

Come learn the expert strategies to guide you in keeping your integration on the right track. 

Level: Expo Plus, Expo Premier

Type: AI & ioT


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